1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include names, email addresses, usernames, passwords, contact preferences, and phone numbers you choose to provide in specific flows such as contact requests or account security setup.
Sensitive Information. We do not process sensitive information.
Social Login Data.We may provide you with the option to register with us using supported third-party sign-in providers, currently Google and, if enabled, Apple. If you choose to register in this way, we will collect certain profile information about you from the provider, as described in the section called “How Do We Handle Your Social Logins?” below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics, diagnostics, and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support to users.
- To send administrative information to you.
- To request feedback.
- To protect our Services.
- To identify usage trends.
- To save or protect an individual's vital interest.
3. What Legal Bases Do We Rely On To Process Your Information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on consent, performance of a contract, legitimate interests, legal obligations, and vital interests.
Our legitimate interests may include analysing how our Services are used so we can improve them, diagnosing problems and preventing fraudulent activities, and understanding how our users use our products and services so we can improve user experience.
If you are located in Canada, we may process your information if you have given us specific permission to use your personal information for a specific purpose, or in situations where your permission can be inferred.
7. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us and by the third parties with whom we may share your personal information, including in the United States and other countries.
If you are a resident in the EEA, UK, or Switzerland, these countries may not necessarily have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law, including using European Commission Standard Contractual Clauses where required.
8. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
10. Do We Collect Information From Minors?
In Short: Modeseum is not directed to children.
The Services are not intended for use by children. If you believe a child has provided us personal information, please contact us at privacy@modeseum.com.
11. What Are Your Privacy Rights?
In Short: Depending on where you are located, the applicable privacy law may mean you have certain rights regarding your personal information.
In some regions, including the EEA, UK, Switzerland, and Canada, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, to data portability where applicable, and not to be subject to automated decision-making where applicable.
If we are relying on your consent to process your personal information, you may have the right to withdraw that consent at any time. You may also opt out of marketing communications by using the unsubscribe link in those messages or by contacting us.
You can make such a request by contacting us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
We may still communicate with you to send service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
12. Controls For Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.
13. Do United States Residents Have Specific Privacy Rights?
If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.
Depending on the state where you live, you may also have the right to withdraw consent, appeal a denied request, designate an authorised agent, or ask for additional detail about the categories of personal information or third parties involved in our processing.
Categories of Personal Information We Collect
- Category A. Identifiers: YES
- Category B. California customer records information: YES
- Category C. Protected classification characteristics: NO
- Category D. Commercial information: NO
- Category E. Biometric information: NO
- Category F. Internet or similar network activity: YES
- Category G. Geolocation data: NO
- Category H. Audio, electronic, sensory, or similar information: YES
- Category I. Professional or employment-related information: NO
- Category J. Education information: NO
- Category K. Inferences drawn from collected personal information: NO
- Category L. Sensitive personal information: NO
We do not sell or share personal information to third parties for their own direct marketing or cross-context behavioural advertising purposes.
We may disclose identifiers, customer record information, internet or similar network activity, and user-submitted images or other electronic content to service providers that help us operate the Services, in each case subject to the purposes and disclosures described elsewhere in this Privacy Notice.
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting modeseum.com/contact, by emailing us at privacy@modeseum.com, or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable law.
Request Verification
Upon receiving your request, we may need to verify your identity to determine that you are the same person about whom we have the information in our systems. We will only use personal information provided in your request to verify your identity or authority to make the request.
If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request, and the agent may need to provide written permission from you to submit the request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@modeseum.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for our decision. If your appeal is denied, you may submit a complaint to your state attorney general where applicable.
California Shine The Light
California Civil Code Section 1798.83 permits California residents, once a year and free of charge, to request information about categories of personal information, if any, disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. If you are a California resident and would like to make such a request, please submit it in writing using the contact details provided below.
14. Do Other Regions Have Specific Privacy Rights?
You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020.
At any time, you have the right to request access to or correction of your personal information. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of New Zealand's Privacy Commissioner.
15. Do We Make Updates To This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice.
16. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at privacy@modeseum.com.
17. How Can You Review, Update, Or Delete The Data We Collect From You?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please visit modeseum.com/contact or email us at privacy@modeseum.com.
6. How Do We Handle Your Social Logins?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using supported third-party sign-in providers, currently Google and, if enabled, Apple. Where you choose to do this, we will receive limited profile information from that provider, such as your name and email address.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services.